We aim to ship orders as soon as possible and usually within 1-2 working days. This may take longer during major holidays or special releases.
Once your order has been shipped, you will receive a confirmation email containing the tracking number so that the shipping progress of your order can be tracked.
Please allow 1-2 business days for order processing. Once an order has been initiated, it cannot be modified or cancelled. Please ensure that all order details are correct before finalising the checkout process.
Rosario Giuseppe does not ship on weekends or major holidays. An automated confirmation email will be sent promptly upon order placement; if it doesn't appear in your inbox, please check your spam folder.
Due to high demand, selected items might become unavailable post-order placement. In such cases, a refund will be initiated to the original payment method. Please allow a timeframe of 5-10 business days for refunds to reflect on your bank statement.
Following processing by our fulfillment team, a shipping confirmation email with enclosed tracking information will be sent to your inbox. Please acknowledge that shipping delays are probable during special releases and major holidays.
We do not deliver to the Channel Islands. Orders may not be shipped to P.O. boxes, business addresses, hotels, or university campuses.
Items marked as pre-order will be shipped upon arrival at our facility. Payments for pre-order items are charged in full as standard. Once an order is placed, we are regrettably unable to accommodate cancellations or modifications. Should you have queries, our team is reachable at support@rosariogiuseppe.com